SODL respects the intellectual property rights of others and expects the people who use our platform to do the same. This page explains how to notify us if you believe content on SODL.com infringes your copyright, and what happens after you do. It follows the procedures in Section 512 of the Digital Millennium Copyright Act (17 U.S.C. § 512).
Designated agent
Send copyright notices to our designated agent, registered with the U.S. Copyright Office:
SODL LLC — Copyright Agent 12760 Aberdeen St NE, Suite 120 Blaine, MN 55449 Email: Legal@sodl.com (subject line: "DMCA Notice") Phone: 763-772-7898
Email is the fastest route. Only copyright notices should go to this address; other legal matters go to Legal@sodl.com with a different subject line, and general questions go to Support@SODL.com.
How to file a takedown notice
For your notice to be valid under the DMCA, it must include all of the following:
- Identification of the copyrighted work you believe has been infringed. If one notice covers several works, a representative list is enough.
- Identification of the infringing material and where it is on SODL — a URL for each listing, photo, floor plan, or other item, specific enough that we can find it.
- Your contact information: name, mailing address, telephone number, and email address.
- A good-faith statement: "I have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law."
- An accuracy statement under penalty of perjury: "The information in this notification is accurate, and under penalty of perjury, I am the owner, or authorized to act on behalf of the owner, of an exclusive right that is allegedly infringed."
- Your physical or electronic signature. A typed full name in an email is sufficient.
A notice missing any of these may not be acted on, and we will tell you what is missing.
What happens next
When we receive a valid notice we will promptly remove or disable access to the material, notify the user who posted it, and give them a copy of your notice (including your name and contact information). If the material is part of an active listing, removal may affect the listing until the matter is resolved. We may forward notices to the MLS that received the content through our feed.
Counter-notification
If your content was removed and you believe the removal was a mistake or misidentification, you may send a counter-notification to the designated agent above. It must include:
- Identification of the material that was removed and where it appeared before removal.
- Your name, mailing address, telephone number, and email address.
- This statement: "I swear, under penalty of perjury, that I have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled."
- A statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if you are outside the United States, the District of Minnesota), and that you will accept service of process from the person who filed the original notice or their agent.
- Your physical or electronic signature.
When we receive a valid counter-notification we will forward it to the original complainant. If they do not notify us within 10 business days that they have filed a court action to restrain the alleged infringement, we may restore the material within 10 to 14 business days after receiving your counter-notification.
Repeat infringers
SODL terminates the accounts of users who repeatedly infringe copyrights. We track notices by account, and a user who receives multiple valid notices, or who re-posts material that was removed, will lose access to the platform. Termination of platform access does not by itself terminate a signed listing or brokerage agreement; see our Terms of Use.
False claims
Under 17 U.S.C. § 512(f), anyone who knowingly misrepresents that material is infringing, or that it was removed by mistake, is liable for damages, including the costs and attorneys' fees of the party harmed. Do not send a notice or counter-notification unless you are confident it is accurate. If you are unsure whether a use is infringing, consult an attorney first.
Listing photos and MLS content
Listing photographs, floor plans, 3D tours, and descriptions on SODL are either provided by sellers under a license to SODL or produced by SODL and its vendors. Content from other brokerages reaches our site through NorthStar MLS under its data license. If your complaint involves content that originated with another brokerage, we will act on our copy and may refer you to the listing brokerage or the MLS, which control the source.
Other complaints
This process is only for copyright. Trademark concerns, privacy complaints, defamation, or a request to remove inaccurate listing information should go to Legal@sodl.com with a subject line describing the issue, and we will route it appropriately.